Order Info and Shipping

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Our Store

All purchases will be shown on your bill as from Retro Marketing.

Shipping

All merchandise will be packed in new, appropriate mailers with cardboard stiffeners to further secure your purchase.  Records will be removed from covers prior to shipping, except for records which are still sealed.  Those will be shipped unopened.

Our prices include free shipping, insurance and delivery confirmation to any address within the United States. U.S. orders of $400 or less ship via Media Mail; orders over $400 ship via Priority Mail.  We generally ship via the United States Postal Service. Orders of more than $750 will require a signature upon delivery.

While shipping on all U.S. orders is free, Media Mail shipping can take anywhere from 3-10 days to arrive.  If you live in the U.S. and would like faster shipping, you may select a faster (paid) option at checkout.

Foreign postage will be calculated at checkout; PayPal requires shipment via Priority Mail for merchandise valued at $400 or more, though faster options will usually be offered at checkout.  Merchandise will be declared at full value for customs purposes and shipped fully insured (where insurance is permitted by postal regulations).  The buyer is responsible for any and all customs/import duties and fees.

Please do not ask us to declare low values for customs purposes.

Payment by Credit Card
You may make your purchase using Visa, Mastercard, American Express or Discover via PayPal. PayPal is a service that provides fast and secure credit card transactions over the Web. To purchase an item, just click on the “Add to Cart” button at the bottom of the item description. Your item will be added to your shopping cart. You may view your cart at any time by clicking on the “View Cart” button at the right of the page. To continue shopping, click on “Continue Shopping.”To complete your purchase, click on “Checkout.”This will connect you to PayPal’s secure server. Just fill out the form, include your e-mail address and other requested information, and click the PayPal button.  You will be taken to PayPal’s site where you can either log in or enter your credit card information.  When you’re done you will be returned to our site. Your credit card bill will show a purchase from RETRO MARKETING. Merchandise purchased via PayPal must be shipped to the cardholder’s billing address. If you do not provide your billing address to PayPal, we will cancel your order!

Note- We cancel orders without billing addresses right away, but it may take several days or more to credit your account. Please provide billing addresses; it makes things easier for us and for you. Note: We only accept credit cards through PayPal! We cannot accept credit cards via any other means, such as the telephone. All credit card transactions must be done online.

Return Policy and Guarantee
All merchandise is unconditionally guaranteed for 14 days from the date of purchase. Simply return the item in the condition in which you received it, postpaid and insured, and we will credit your account for the purchase price, less postage. Items damaged in shipping are not returnable; you must file a claim with the Postal Service to obtain a refund.   We do not issue partial refunds.

Sealed records are assumed to be perfectly mint; we cannot guarantee sealed records. Sealed records may not be returned for a refund once opened.

Unless described otherwise, all items advertised are one-of-a-kind and are presumed to be original and not a reissue or a reproduction. All items are assumed to be in near mint condition unless described otherwise in the item description. In rare circumstances, items shown to be in stock may be unavailable. If so, we will promptly refund your payment.

Contacting Us

We can be reached via email through our contact page.  We will always contact you via email when your order is shipped.  If you are not receiving email messages from us, please check your spam folder.